An
Interview with Rushworth Kidder
Interviewed by Pamela Gerloff
MTM:
What do you mean by the word ethics?
RK:
One of the most useful ways for people to think about ethics
is as the application of values to decision-making. Of course,
the question then arises: What type of values are we talking
about? At the Institute for Global Ethics, we have done
a lot of work on the nature of shared core values. Wherever
we go in the world, we ask people, "What are the most
important shared values?" Regardless of differences
in religion or social strata, people all over the world
talk about the same five values: honesty, responsibility,
respect, fairness, and compassion. That gives an interesting
metric for thinking about what we mean by ethics: That which
is ethical is honest, fair, responsible, respectful, and
compassionate. That which is unethical is dishonest, unfair,
irresponsible, disrespectful, or lacking in compassion.
Note that the operative word here is
or
, not
and
.
To be unethical you don't have to fail in all five
categories. You only need to fail in one. Even if you're
fair, responsible, and deeply compassionate, if you're
not honest, most people will consider you to be unethical.
The
other definition I find helpful is an idea created by Lord
Moulton, a nineteenth-century British parliamentarian, who
spoke of ethics as "obedience to the unenforceable."
That's an interesting concept, because it separates
ethics from law. Law is obedience to the enforceable; ethics
has to do with matters upon which the law is silent, but
upon which there is a broad social consensus.
You
[Pamela] and I are talking today, whether we realize it
or not, because of an ethical constraint. If either of us
had failed to keep our appointment, probably neither would
have taken the other to court. Yet each of us would have
looked at the other as unethical. You might have said to
yourself, "He promised to do something and didn't
show up." Most of what we do in everyday life hinges
on just such an ethical understanding, rather than on a
legal understanding. When it comes to family foundations
and wealth, that's important. A lot of people think
that if their advisers suggest something, if it isn't
illegal, it must be ethical—but that's not the
case. There are huge realms of ethical behavior about which
the law has nothing to say.
MTM:
You have written about the concept of ethical fitness. Could
you say what you mean by that and how we can become more
ethically fit—especially with regard to wealth?
RK:
Ethics is not an inoculation, it's a process. Most
of us would scoff at a physical fitness program that says
you can take a magic potion once in your life and be physically
fit forever. Similarly, being ethically fit involves constant
practice and challenging yourself. You don't "get"
ethics by reading one article, talking to one guru, or going
to one seminar. You may learn a lot of fundamental ideas
and get a conceptual platform to work with. But you need
to do something to develop your skill, just as runners or
musicians develop theirs. And, in my experience, if you
don't continue to exercise your ethical skill, you
begin to lose it.
As for
ethics and wealth, the first decision you encounter, as
you consider the nature of ethical life, is "Am I
going to be selfish or am I going to be ethical?"
It's pretty obvious to most of us that complete immersion
in self almost rules out any prospect for ethical behavior.
That has nothing to do with income in and of itself; all
kinds of people can be completely absorbed in themselves
and be unethical in that way. But once you've made
some claim to an ethical life, and you've said that
moral and ethical concepts matter to you, it seems to me
that you have an obligation not simply to let your claim
sit there, but to put your values into practice, wherever
and however you can. And that comes back to those five values.
How do you challenge yourself to become increasingly honest,
fair, respectful, and all that? Typically, there are a couple
of great touch points that people come across in life where
they naturally do that: one is having children. Suddenly,
when you have children, you realize that you have a responsibility
for a life beyond your own. So ethics come into shape. You
establish precepts, norms, and standards that you can pass
on to your children.
MTM:
Do you find in your work that there are particular ethical
questions that people with wealth typically face?
RK:
Yes, I think I do. F. Scott Fitzgerald said that wealthy
people aren't like other people. The difference has
to do with their financial capacity, with their ability
to have broad impact on the world through their finances.
With wealth, you can influence things in a bad way or a
good way. The problems that people with wealth have are
not so much about everyday necessities; those are taken
care of with very little trouble. The bigger questions are,
"What am I going to do with this money? If I've
earned it, why on earth did I earn it and what do I want
to have happen with it?" And, "If it was given
to me, what do I do with it?"
In my
experience, people who have earned wealth seem to have a
bit clearer sense about this than people who were handed
wealth, because those who have earned it have gradually
accommodated to the prominence that comes with wealth and
have learned how to handle the fame and notoriety. Often,
that's the most difficult thing for people of wealth
to deal with—the prominence and notoriety that comes
with it. As people deal with that challenge, they are forced
to address profoundly metaphysical questions: "Who
am I? What am I here for? Do I deserve it?" Inheritors
often haven't had the chance to address those questions
when they first receive their money. Those who have earned
wealth know why they've worked so hard, and they know
that the money has been a compensation for an awful lot
of hard work. I think really thoughtful people on either
side have got to come to terms with these questions and
I sometimes think it's easier for thoughtful people
who have earned it than for those who haven't.
I suspect
that one of the most difficult social interactions imaginable
occurs when people who have earned wealth come together
in a social setting with people of wealth who haven't
earned it. I think the two perspectives are totally different
mindsets, and it's difficult for either side to grasp
the other's point of view. If that's the case,
one ought to be able to predict that in families of wealth
some of the most difficult and challenging discussions and
arguments would occur when the wealth has been earned by
the older generation and passed on to the younger. Some
of the greatest tensions I've encountered come from
people in the same families sitting on different sides of
the table because they're in different generations.
MTM:
Does your ethical framework help in those kinds of situations
and discussions?
RK:
Yes, because we're not talking about questions of
right vs. wrong, but of what I call "right vs. right."
The really tough issues are not about what's right
and what's wrong and not knowing what to do. We do
know what to do in those situations, although we may be
tempted not to do the right thing. Where it gets difficult
is when you have questions that involve "right vs.
right"— where two important values are in conflict
with each other and you can make a powerful case for both
sides.
Ethical
Decision-making Factors
From the Institute for Global Ethics' CD-ROM
ethics training programs.
"Right vs.
Wrong" Decision
-
Is
it LEGAL?
-
Does
it violate our CODE OF ETHICS?
-
What
does your GUT FEELING tell you?
-
How
would you feel if this were on the front page
of the NEWSPAPER?
-
What
would MOM (or some other ROLE MODEL) do?
"Right
vs. Right" Dilemma
When two equally important values are involved, do
you choose the one that favors:
-
TRUTH
or LOYALTY?
-
SELF
or COMMUNITY?
-
SHORT
TERM or LONG TERM?
-
JUSTICE
or MERCY?
|
The challenge
in a family dynamic of wealth is that the people involved
often slip down to the next lower standard and assume that
ethics is about right vs. wrong, not that there may be two
"right" choices. From there, it's a quick
step to assume that "I"m doing it right and they're
doing it wrong," and the situation quickly goes to blame
and shame. If we can begin to recalibrate the moral compass,
and think about ethics as right vs. right, that has a powerful
impact on the way people relate to one another. When we're
not starting out on the search for right vs. wrong, the interaction
is much more fruitful.
This
is not an easy recalibration for any of us in our culture
because we've been brought up with a decision-making
model that first finds out which is the bad side, and then
by default chooses the other. That's basically how
political campaigns are conducted, for example. We try to
find out who is the awful, terrible villain and then vote
for the other one. In theater and movies, that's the
way our melodramas are constructed. The legal profession
operates this way as well. Your lawyer defends you and presents
the other as the epitome of evil. The scientific model,
however, is the antithesis of that. A good scientist goes
into a situation with a hypothesis. If a piece of evidence
comes along that contradicts it, the hypothesis is changed.
The scientist says, "Oh good. This is interesting.
Let's rethink this." In contrast, a lawyer facing
a piece of contradictory evidence will do everything conceivable
to discredit it and prove that it's not valid. They
are two distinctly different mindsets. I would like to shift
the ethics metaphor from the legalistic to the scientific
methodology. I much prefer people say, "There's
lots of right out there and my task is to find the higher
right," rather than try to figure out what the wrong
side is.
MTM:
Would you say more about the framework you use to help decide
between two valid ethical choices?
RK:
There are not an infinite number of "right vs. right"
dilemmas. In fact, at the Institute for Global Ethics, we
think there are only four types of dilemmas. We think people
get into ethical dilemmas because they run into situations
where they are pulled in two competing directions:
Truth
vs. Loyalty
Truth, to most people, is conformity with facts or reality.
Loyalty involves allegiance to a person, group, organization,
government, or set of ideas. This one occurs a lot in families.
For instance, Junior may think the future lies in funding
a new children's television program, while Grandpa
has always provided core funding, out of money he earned,
to a long-established children's literacy group. The
truth, to Junior, is that the literacy group is in terminal
decline—while the loyalty is to Grandpa and what Grandpa
loves. What should Junior do when, as here, both sides are
right?
Short-term
vs. Long-term
A short-term versus long-term—or "now versus
then"— dilemma reflects the difficulties that
arise when immediate needs or desires run counter to future
goals or prospects. One example would be questions of short-term
consumption versus long-term investing. If we put all our
money in investments and never eat again, then we're
going to die. If we put all our money in consumption and
never invest anything, we could be in trouble in the event
of an unexpected crisis. Very heated conversations in boardrooms
often originate around questions having to do with whether
we should spend or save, and how much to spend or save.
Individual
vs. Community
This paradigm can also be thought of as us vs. them, self
vs. others, or the smaller vs. the larger group. It comes
up a lot in grant making and foundation or personal charity
work. Some say we must create structures in the community
that, over time, will lift the greatest number of people
out of poverty. Others say, "Look at these folks starving
now. We can't give our money to anti-poverty think
tanks because we need to make sure that people have enough
to eat today." There is right on both sides.
Justice
vs. Mercy
Justice always deals with expectations; mercy deals with
the exception to those rules. Fairness, equity, and even-handed
application of the law often conflict with compassion, empathy
and love. (Anyone who has ever raised a teenager understands
this dilemma.) Suppose your giving guidelines have changed.
You no longer fund the arts. Then an arts organization that
is a former grantee comes to you fighting for its life—
because its annual fundraiser, held a month after 9/11,
was an utter bust. There are powerful cases here for funding
and for not funding.
I have
yet to run into a really tough right vs. right dilemma that
doesn't fit one of those paradigms. So the four paradigms
can be a useful tool to help us understand what we're
dealing with when we run into an ethical dilemma. We can
weigh the dilemma carefully and say, "Let's
think of these arguments along the truth vs. loyalty axis,"
or the short-term vs. long-term axis, or whichever one the
dilemma would fall into. That tends to make the question
easier to grapple with.
That,
however, is analysis and not resolution of the dilemmas.
So at the Institute, we talk about resolution principles
that can help you resolve the dilemmas and take ethical
action. Three traditions of moral philosophy give us some
principles that are widely used to resolve ethical dilemmas:
-
You
can use an
ends-based principle,
which says you
should choose the greatest good for the greatest number.
-
You
can use a
rules-based principle,
which says that
what you're about to do, you would like to see made
into universal law. You ask, "What would happen
if everyone did what I'm doing?"
-
The
third is a
care-based principle,
which is the idea
of the golden rule:
Do unto others as you would have
them do unto you.
You put yourself in someone else's
shoes and try to imagine their hardship.
By applying
those principles to different kinds of situations, you can
move to resolution. However, the principles themselves will
not give you the answer. You just have some tools to work
with. It's as though I were to give you a whole set
of carpenter's tools—it's not the same as
giving you a house. But you've got the tools and you
can build something.
MTM:
But how do you
choose between those principles? It seems that you might
end up with a different result, depending on which principle
you choose.
RK:
Well, that gets
back to one of the most difficult things humanity has to
do, which is think. The principles provide a structure for
thinking, but they don't think for us. You have to
come to a decision that both "thinks right"
and "feels right"— it makes sense rationally
and logically, and it also feels right intuitionally. You
reason it through and say to yourself, "This strikes
me as a little closer to the right." I'm not
saying that the other side is wrong; it's just that
this one seems like the higher right in this set of circumstances.
The application of ethics doesn't lend itself to formulaic
determination. If it did, Aristotle would have told us the
answer centuries ago. Ethical decisions are complex, nuanced,
and require real thought.
MTM:
Is it harder for people with wealth to be ethical than
it is for others?
RK:
No, I don't
think wealth is a determinant, once you get past the first
hurdle—once you've adopted the idea that you're
not going to be selfish but that you're going to be
ethical. It's challenging in an ancillary way, though,
because of the fringe effects of wealth, notoriety, and
fame. You can become famous in a way that has nothing to
do with wealth. When I was a columnist for the Christian
Science Monitor, I used to joke that I was poor but famous.
That's the nature of journalism. One can become well-known
by accumulating power or celebrity status. The more difficult
challenge has to do with how you handle fame, because it
can drive you into excessive selfishness. You come to believe
that you can do no wrong. You believe what people are saying
about you. When I joined the board of the Charles Stewart
Mott Foundation, I remember people saying, in jest, "You'll
never again have an honest compliment or a bad meal."
Thoughtful individuals of wealth have devised clever and
careful ways to avoid falling into those traps. For example,
they might keep themselves at a distance from people who
are going to flatter them or cozy up to them for all kinds
of wrong reasons. It can look from the outside like selfishness,
but it may be necessary to keep from becoming selfish. You
have to watch for signs of selfishness in yourself. You
may even be led by your peers and advisers to believe that
selfishness is okay because you deserve it, but that can
lead to being far less ethical.
MTM:
Is it more important
for people with wealth to be ethical than it is for others?
RK:
Absolutely. I would
say that's true for people with wealth, power, or
fame. Those are the three challenges humanity deals with.
It's because of leverage. When you're wealthy,
you are able to make things happen that other people aren't.
If I think a nefarious means should be used to derail a
political movement or change the politics in my town, as
an ordinary citizen with $25 to donate, I can't do
much to derail it. But with a half million dollars to give
and an organization behind me, I can do a lot. Wealth leverages
ethics. Like it or not, there really is a sense of noblesse
oblige. There is an obligation that comes with wealth and
power to use it in the right way for the benefit of humanity
and not for personal whims.
Rushworth M. Kidder, Ph.D., is the founder
and president of the Institute for Global Ethics. Formerly
a columnist for the Christian Science Monitor, he is the
author of
How Good People Make Tough Choices: Resolving
the Dilemmas of Ethical Living
(Simon & Schuster,
1995). Dr. Kidder works with individuals, groups, and corporations
to help them tackle some of the most challenging ethical
issues of our time.
Developing
Your Ethical Fitness®
The Institute
for Global Ethics produces three ethical training programs
on CD-ROM, each with a companion booklet of readings:
-
Leading
With Values
-
Ethical
Choices for Family Foundations
-
Cornerstones
for Ethical Foundations
($75.00
each, available from
The Institute for Global Ethics
, 207-236-6658) You can use
these programs for yourself or for staff and boards of family
and non-profit foundations. The Institute suggested we preview
all three CDs before choosing which to order; we suggest you
do the same. Each contains enough provocative material to
stimulate your thinking for years to come. If you've
ever been sure you're right, or if you deal with people
who are sure they're right, you'll love these
exercises. Point-and-click scenarios followed by possible
solutions help you examine your personal values and grapple
with real-life ethical challenges in the non-profit world.
Should you honor the wishes of the foundation's late
founder, even though circumstances have changed? Should you
forgive a tiny misrepresentation on a resume? Should you continue
to work with a celebrity who has entered the realm of controversy?
A word of caution: The CDs open with an
ethical dilemma scenario involving a rescue worker and a
tragic accident. One member of our review team found the
scene gruesome and inappropriate for its audience. The others
found it a fascinating and illustrative example of the concepts
presented on the CDs. Other possible drawbacks: The slowness
of the CD format may be frustrating for those accustomed
to DVD navigation, the look of the production may be too
institutional for some, and the computer novice will not
find the CDs to be very intuitive. Nonetheless, all three
CD programs present a useful framework for ethical decision-making
and provide lots of practice to help you develop your skills.
—Reviewed by Ruth Ann Harnisch,
Pamela Gerloff, and Mara Peluso
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